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 Visiting Guidelines

Visiting at Trillium Health Partners

We know how important it is for our patients to have family members and loved ones involved in their care and recovery while in hospital. Family members are welcome to visit patients at any time, based on the condition, care needs and expressed wishes of patients.

Visiting a patient during the overnight hours

10 p.m. to 6 a.m.

Enter through the Emergency Department

All family members supporting a patient between the overnight hours of 10 p.m. and 6 a.m. will enter and exit the hospital through the Emergency Department. All other entrances are closed during this time.

Check-in at the Unit

Please let someone at the nursing station know that you are here to see a patient on the unit.

Quiet Hours
10 p.m. – 6 a.m.

Please respect the needs of our patients to have a quiet, restful environment for healing by minimizing noise through the evening hours.

Visiting at Queensway Health Centre
Moir Family Centre for Complex Continuing Care

Evening Hours: 10 p.m. – 6 a.m.


  • Visiting after 10:00 p.m.
  • Park in the CCC designated parking lot
  • Call security to open the McCall North Entrance
    Security 905 848-7678
  • Enter the McCall North Entrance and proceed to CCC


  • If you are returning via Wheel Trans or Trans Help after 10:00 p.m. you will have to contact security to open the Urgent Care Center doors
    Security 905 848-7678