Skip Navigation LinksTrillium Health Partners > Patient Quality and Safety > Accessibility and Diversity

 Accessibility and Diversity

 
 
Accessibility
 
The Hospital is focused on delivering the best possible health outcomes and an exceptional patient experience through high quality, more accessible and efficient care. Our vision for an exceptional experience for patients and their families is an inter-connected system of care that is easier to navigate and addresses the unique needs of our community. In order to achieve this vision, we must eliminate barriers that limit equitable and accessible care for our patients and their families.
 
Accessibility for Patients and Visitors
 
Patients or visitors requiring accommodation should advise staff at the point of registration or upon the appointment booking.  Staff will accommodate the patient/visitors needs in accordance with our policies.

 

For the Hearing Impaired

 

Telecommunications devices for people who are hearing-impaired, such as TTYs, Pocket Talkers and other assistive devices, are available to patients upon request
If you require an assistive device, please inform the clinic/unit staff in advance of your visit to the Hospital and they will make the necessary arrangements. 

 

Sign Language Interpreter

 

If you require a Sign Language Interpreter, please inform the clinic/unit staff in advance of your visit to the Hospital and they will make the necessary arrangements.

 

Language Interpreters

 

If you would like to arrange to have an interpreter who speaks your language, please inform the clinic/unit staff in advance of your visit to the Hospital and they will make the necessary arrangements.