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 General Information - The Carlo Fidani Regional Cancer Centre

Where to Find Us

The Carlo Fidani Regional Cancer Centre
2200 Eglinton Avenue West
Mississauga, Ontario
L5M 2N1


 

Via Credit Valley Road
The primary entrance to the Cancer Centre is accessed via Credit Valley Road. There is a patient drop-off area at the entrance and the parking garage is directly across from the Cancer Centre. Handicapped parking is conveniently located on the first level of the parking garage. Upon entering the Cancer Centre on Level 1, you will find an information desk which is manned by volunteers from Trillium Health Partners and The Canadian Cancer Society.

Via Erin Mills Parkway or Eglinton Avenue
The secondary entrance to the Cancer Centre is the main entrance to Trillium Health Partners' Credit Valley Hospital. The parking garage is located directly across from this entrance and there is a patient drop-off area for your convenience. To reach the Cancer Centre, follow the main hallway on the right side of the main lobby, to the far end of the building. You will arrive at the Chemotherapy Suite. If you have a radiation treatment appointment or a doctor's appointment in clinics 1, 2 or 3, you can take the "Deer" elevator at the entrance of the Chemotherapy Suite to Level One. Exit and turn right, turn right again, and you will be in the waiting area for all clinics. If you prefer to use the stairs, turn right past the chemotherapy reception desk and you will see the circular staircase that leads to Level One.

Hours of Operation

The Cancer Centre is open Monday to Friday (excluding statutory holidays) from 8:00 a.m. to 5:00 p.m. Radiation Therapy hours are 8:00 a.m. to 6:00 p.m.

Contact Us

Contacts Phone Number
Main Number to the Carlo Fidani Regional
Cancer Centre (CFRCC):
905-813-1100 ext. 4439
Radiation Reception: 905-813-1100 ext. 4411
Rebooking Clerk:
(to rebook an existing appointment)
905-813-1100 ext. 5159
CFRCC Diagnostic Imaging clerk:
(to ask about a test date you are waiting for)
905-813-1100 ext. 6822
Pharmacist (CFRCC):

905-813-1100 ext. 5687

Dietitian: Susanne Wales Arnold 905-813-1100 ext. 5157
Dietitian: Natalie Harrison

905-813-1100 ext 6120

The Psychosocial Team
(Psychologist, Social Workers)
905-813-1100 ext. 4862
Medication Access Specialist: 905-813-1100 ext. 5059
Spiritual Care: 905-813-1100 ext. 3984
The Guru Nanak Dev - Pharmacentre:
(Main lobby of Hospital, Level 2)
905-813-1100 ext 3970

Your doctor and primary nurse will give you their business card and phone number at your first doctor's appointment.

Parking

Parking rates are posted at the parking Pay Stations and at the entrance gates to the parking lots for patients and visitors. Parking rates are subject to change without notification.

We recommend you purchase a monthly parking pass if you will be in the hospital for multiple visits during a month.

There is a 15 minute grace period for drop-off and pick-up.

Parking Pass: Parking passes can be purchased at the parking Pay Stations (located at hospital exits and parking deck entrances)

More details are available on Parking Information page

Credit Valley Cancer Centre Parking Lot
The Cancer Centre's multi-level parking garage provides visitor parking Monday to Friday 7 a.m. - 8 p.m. The first two lower levels of the garage are priority parking for patients. If patients and their family members are unable to find a parking spot in the Cancer Centre lot, they may pull up outside the Cancer Centre entrance and ask a volunteer from inside to assist the patient in getting to their appointment, accessing a wheelchair, etc.

Map of Entrances and Pay Stations - Parking at The Credit Valley Hospital

Pay Station Locations:

  • Main Entrance to Emergency - next to revolving door
  • Right beside the parking office (north visitors parking)
  • Main Entrance to Medical Building at 2300 Eglinton Ave.
  • Elevator entrance at Cancer Centre parking deck
  • The Lobby of the Cancer Centre next to registration desk

External Parking Office Hours:
Monday to Friday: 6:30am to 10:00pm
Saturday and Sunday: 8:00am to 8:30pm

Parking Services Contact Information:
Phone: 905-813-1100 ext. 6674
Fax: 905-813-4376

Click here for more information on Parking

Food

You may bring food/snacks from home depending on the length of your appointment. The Credit Valley Hospital at Trillium Health Partners has several on-site food vendors where you can purchase food and drinks.

Transportation

If you require transportation to your appointment please call your local Canadian Cancer Society office. Transportation is coordinated locally.

Privacy and Confidentiality

The Carlo Fidani Regional Cancer Centre and The Credit Valley Hospital are committed to keeping personal health information private and confidential. Every member of staff, including students and volunteers, must agree in writing to keep patient information safe and private. Confidentiality applies to both clinic visits and telephone conversations, which is why we need your permission or consent to speak to anyone else about your health matters. If you wish to appoint someone as your spokesperson, please give us the name and contact information of this person.

Interpreter Services

The Credit Valley Hospital at Trillium Health Partners currently uses Language Line (a phone service providing access to interpreters) and volunteer interpreters for language interpretation. Upon request, American Sign Language interpreters can be arranged through The Canadian Hearing Society. Please let us know if you need language interpretation when making your hospital appointment. A member of your health care team can arrange this service.

Smoke Free for Everyone's Health and Well-being

Smoking is not permitted anywhere on hospital grounds bounded by Erin Mills Parkway, Eglinton Avenue West and Credit Valley Road. Please respect the smoking boundaries for the health of patients and staff.

Scent Free Environment

Many patients and staff are allergic to scented products. Please refrain from wearing scented products while in the hospital environment.