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 Mental Health Patient Care Unit


2D Mental Health Department - Credit Valley Hospital

2D is an in-patient Mental Health unit that supports the recovery of the acutely ill patient.
The Mental Health Team is committed to delivering the highest quality of care in a safe, therapeutic environment.


Patients are admitted to 2D for support and understanding of their Mental Health illness.
The interdisciplinary team works together with patients and families to provide an assessment and develop a treatment plan that works towards recovery. The interdisciplinary team consists of psychiatrists, psychologist, pharmacist, social workers, occupational therapists and nursing staff.
Goal setting continues on an individual and team basis within a primary nursing model of care. Patients are referred to out-patient services as required.

Visiting Hours: 9:00 AM to 8:30 PM

Meal Times:

  • Breakfast 8:00 a.m.
  • Lunch 12:00 noon
  • Dinner 5:00 p.m.

Patients & Visitors Guide to 2D Mental Health

The Mental Health Team is committed to delivering the highest quality of care in a safe, therapeutic environment with individualized treatment plans.

About Your Admission

A team of health professionals will offer you and your family an organized, individual program of assessment, treatment and education. You will be assigned a primary nurse who will be your main contact person. The nurse will work closely with you, your psychiatrist and your family doctor. You will be involved in planning your care.
Depending on your individual needs, some of the following health professionals may be involved in your care.

Psychology: Depending on your individual needs, your psychiatrist might refer you for a psychological assessment. In an assessment, the psychologist assesses your emotional state, personality traits, and the way you express your feelings as well as your ability to remember, concentrate, and solve problems. Your psychologist will provide recommendations as needed.

Social Work: The social worker provides individual, marital and/or family counseling to help you and your family understand, accept and better manage the symptoms of your illness. The social worker assists with discharge planning by discussing appropriate routines, structure, and helpful resources. The social worker will help you to make a successful transition from the hospital to the community.

Occupational Therapy: Occupational therapists help you maximize your ability to pursue meaningful activities in your daily life that fosters hope, generates motivation, promotes health and improves quality of life. Occupation is everything you do to occupy yourself, including self-care, leisure and productive activities. Working in groups and individually, your psychiatrist might refer you for a complete functional assessment to help plan for your discharge from hospital. Group therapy is provided Monday to Friday. Individuals attend specified groups based on their particular needs. Your progress will be discussed with you and the health care team at regular intervals. Your doctor may authorize day passes or weekend passes to help you prepare for your discharge.

Please do not leave the unit unless you have been given privileges by your doctor.

Useful Information

Telephones are located in the dining room. Dial 8 to access an outside line. Dial 0 for long distance calls.

Televisions are located in the common lounge areas. A VCR and selection of movies are available.

Exercise equipment is available on the unit for patient use.

A washer and dryer are available on the unit. You can purchase laundry detergent at the nursing station.

Meals are served in the dining room:

  • Breakfast: 8:00 a.m.
  • Lunch: 12:00 p.m.
  • Dinner: 5:00 p.m.

Sharp Items:
Sharp items such as scissors, razors, and electrical grooming appliances must be kept at the nurses' station for safety reasons. They may be signed out to be used between 8 a.m. and 9 p.m.

All Medication:
All medications (such as Tylenol, herbal remedies, cold medications, laxatives) must be kept at the nurses station at all times.

A doctor's order is required for use of non-prescribed medication by admitted patients.
Alcohol, illegal substances and /or medication use other than those prescribed by your doctor is prohibited at all times.

Misuse of medication, illegal substances and/or alcohol may result in discharge from hospital.

Important Information for our Visitors:

Please wash your hands frequently using the hand sanitizers provided throughout the hospital.

Any packages brought onto the unit MUST BE examined by the nurse.

Visiting Hours:
Visiting hours are from 9 8:30 p.m.

Group sessions, scheduled during the day, are an essential part of your recovery process.
Please consider scheduling visits around group session times. Visitors are asked to support you by encouraging you to attend sessions.

Children visiting patients on 2D must be supervised at all times.

Please note that visiting hours may be suspended due to unforeseen patient care issues. In these instances visitors may be asked to leave the patient care unit.

Main Entrance to 2D:

Please note that the main door to 2D is locked from 9 p.m. to 8 a.m. daily. It may also be locked periodically at other times during the day. Please push the buzzer to enter the unit and inform staff at the nursing station when you wish to leave.

Modified visiting hours will be considered under special circumstances.


Patients' Phone:
905-813-1111 ext. 4488 or 4496

Nursing Station:


For directions to Hospital, see Directions page »

For detailed directions to 2D wing within the Hospital, see:
Level 2 (PDF) Map »
All levels (PDF) Map »