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 Susan Law

Dr. Susan Law, MHA PhD

Director of Research and Scientist, Institute for Better Health


Dr. Law is the Director of Research and Scientist at Trillium Health Partners – Institute of Better Health. She has a PhD from the London School of Hygiene & Tropical Medicine (LSHTM), University of London UK, a Master’s in Health Administration at the University of Toronto, and a BSc in Human Kinetics from the University of Guelph. Dr. Law currently holds a position as Associate Professor at the University of Toronto – Institute for Health Policy, Management and Evaluation.

Dr. Law’s research career began in the UK at the University of Oxford where she participated in qualitative studies of the role of evidence in changing clinical practice. In Canada, she has been a senior scientist with Quebec health technology assessment agency, and with St. Mary’s Research Centre with an academic appointment as Associate Professor in the McGill Department of Family Medicine. Her research program focuses on personal experiences of illness, using qualitative methods and video recording of patient and family stories, and associated knowledge translation and applications for policy, education and patient and family-centered care.

In addition to her position at the Institute for Better Health, she is the director of a new Canadian health experiences research initiative ( as part of an international collaboration amongst 12 countries ( She currently leads research on experiences of perinatal mental health, researcher-patient partnerships, end of life, amputees, and medical cannabis, as well as projects that engage patients and families and professionals to co-design improvements in care processes. She is also involved in a CIHR-funded participatory research project to evaluate health planning processes with Indigenous communities in northern Quebec.

What brought you here?

I was inspired by the vision for IBH, the dynamic leadership team, and the opportunity to be in a place where anything is possible (within resources)! 


Selected Publications:

Loutfi D, Law S, McCutcheon C, Torrie J, Carlin R, Macdonald M. Health planning for indigenous populations: an evidence brief. Submitted to International Indigenous Policy Journal, In Press.

Ormel I, Law S, Abbott C, Yaffe M, Saint-Cyr M, Kuluski K, Josephson D, Macaulay A. When one is sick and two need help: caregivers on the negative consequences of caring. Patient Experience Journal Spring 2017; 4(1):66-78. Available at:

Tonsaker T, Law S, Ormel I, Nease C, Bartlett G. Engaging caregivers: Exploring perspectives on web-based health information. Family Practice 2016: 34(4): 479-484. doi:10.1093/fampra/cmw084

Rubinowitz A, Vedel I, Sanche S, Lortie M, Law S, Hughes J, Lapointe L. A portrait of EMR used in primary care across Canada. Health Reform Observer – Observatoire des Réformes de Santé 2016; 4(2): 1-7.

Vaghefi I, Hughes JB, Law S, Lortie M, Leaver C, Lapointe L. Understanding the impact of EMR use on practice-based population health management: A mixed-method study. JMIR Medical Informatics 2016; 4(2):e10. 

Adatia S, Law S, Haggerty J. Room for improvement: noise on a maternity ward. BMC Health Services Research 2014 November; 14(1): 1-3.

Taylor L, Beard P, Law S. Commentary: The ebb and FLO of improving patient safety. HealthcarePapers 2013; 13(1): 42-47.