THP Emergency Departments
and Community Care Options
Your Local Emergency Departments are Very Busy
We are seeing a significant increase in the number of patients visiting our Emergency Departments, which is resulting in longer than usual wait times. If you have a health concern that is not an emergency, there are a number of community options available to care for you.
Community Health Care Options
Non-emergency options for care
Fever & Cough Resources for Parents
Managing fevers, coughs, and congestion in children and infants
Visiting the Emergency Department
Locations, hours, what to bring with you, and what to know
Masking Policy
Visiting THP and Connecting with Patients
Staying Healthy this Season
How to stay healthy and prevent spread
Safe and Respectful Space
Ensuring a safe space for patients and care teams
Masking Practice Update
Masking Practice – Effective November 10, 2025
Starting November 10th, Trillium Health Partners (THP) is making an update to its masking practices. Masks are strongly recommended for all of Team THP in all patient care areas, especially when providing direct patient care. THP supports a mask-friendly environment, and visitors are encouraged to wear a mask, especially in patient care areas. Masks will continue to be available at all hospital entrances.
Visitors with respiratory symptoms or feeling unwell are encouraged to stay home until they recover. If they need to be present at the hospital, then a mask should be worn for the safety of others.