THP Emergency Departments
and Community Care Options

Your Local Emergency Departments are Very Busy

We are seeing a significant increase in the number of patients visiting our Emergency Departments, which is resulting in longer than usual wait times. If you have a health concern that is not an emergency, there are a number of community options available to care for you.

Community Health Care Options

Non-emergency options for care

Fever & Cough Resources for Parents

Managing fevers, coughs, and congestion in children and infants

Vaccines and Therapeutics

Advice for RSV, COVID and flu vaccines and early COVID‑19 therapeutics

Staying Healthy this Season

How to stay healthy and prevent spread

Visiting the Emergency Department

Locations, hours, what to bring with you, and what to know

Masking Policy

Visiting THP and Connecting with Patients

Important Bulletins

Latest updates from THP on patient care services

FAQs

Frequently asked questions from our patients and community

Donate

Support your local hospital and health care workers during COVID‑19

Safe and Respectful Space

Ensuring a safe space for patients and care teams

Outbreak Updates

Outbreak Information

Trillium Health Partners (THP) places the safety of patients, people, and the community first. Our Infection Prevention and Control (IPaC) Team monitors new infectious diseases and takes proactive steps to manage outbreaks in the hospital, working to prevent the spread of infections.

What is an Outbreak?

An outbreak happens when there is suspected spread of an infection or specific organism amongst patients or staff within a specific area of the hospital over a certain time period. The Ministry of Health sets the rules for defining outbreaks.

What Happens When an Outbreak is Declared?

When the IPaC team declares an outbreak, extra steps are taken to prevent the spread in order to protect patients, staff, and the community. These may include:

  • Placing patients on isolation when needed
  • Ensuring the availability and use of the proper protective equipment (PPE)
  • Screening and testing patients and staff as needed
  • Closing affected units to new admissions and transfers
  • Tracking potential exposures
  • Enhancing cleaning and disinfection
  • Enhancing hand hygiene and safety audit
  • Limiting visitors in the affected area

Total Outbreaks