THP Emergency Departments
and Community Care Options
Your Local Emergency Departments are Very Busy
We are seeing a significant increase in the number of patients visiting our Emergency Departments, which is resulting in longer than usual wait times. If you have a health concern that is not an emergency, there are a number of community options available to care for you.
Community Health Care Options
Non-emergency options for care
Fever & Cough Resources for Parents
Managing fevers, coughs, and congestion in children and infants
Vaccines and Therapeutics
Advice for RSV, COVID and flu vaccines and early COVID‑19 therapeutics
Staying Healthy this Season
How to stay healthy and prevent spread
Visiting the Emergency Department
Locations, hours, what to bring with you, and what to know
Masking Policy
Visiting THP and Connecting with Patients
Important Bulletins
Latest updates from THP on patient care services
FAQs
Frequently asked questions from our patients and community
Donate
Support your local hospital and health care workers during COVID‑19
Safe and Respectful Space
Ensuring a safe space for patients and care teams
Important Bulletins
Latest Updates on Patient Care Services
The Urgent Care Centre at Queensway Health Centre is open
(January 29, 2024)
Queensway Health Centre’s Urgent Care Centre is open daily from 3 p.m. to 9 p.m. to provide care for individuals of all ages with non-life-threatening illnesses and injuries, such as sprains, minor burns, and broken bones. The hours of operation align with demand from the community, when other community care options are not as readily available, when Emergency Departments are most used, and the time of day with the highest volume of patients.
Patients requiring emergency care should go to their nearest Emergency Department or call 9-1-1.
Receiving fall vaccines in the community
Vaccine options for your family members, friends, and yourself will be available as of October 30 at primary care provider offices, select pharmacies, and participating Public Health units. It is safe and convenient to receive both flu and COVID-19 vaccines at the same time to reduce multiple visits to your healthcare provider. For more information about receiving the vaccines in the community, please visit Ontario.ca/Flu or Ontario.ca/COVID-19.
This year, Ontario is introducing its first publicly funded Health Canada approved RSV vaccine, Arexvy, for high-risk individuals aged 60 years and older. This vaccine will not be available at THP locations. However, high-risk individuals wanting to receive this vaccine can speak with their primary care provider to determine eligibility and administration locations within the community.
You can also visit Health811 online or call 811 (TTY: 1-866-797-0007 toll free) for health advice and information 24 hours a day, seven days a week.