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Complex Continuing Care Units

Closure of the McCall Centre Entrance

On March 3, the McCall Centre’s outside entrance is targeted to close for approximately eight months as we build a nine-story patient tower as part of the new Gilgan Family Queensway Health Centre. Please consult the map below and follow the purple floor decals to follow the alternative route to the McCall Centre.

The date above is currently tentative and will be confirmed soon. For up-to-date information on this site change, please visit Construction Updates - Trillium HealthWorks or email us at ASK@thp.ca to join our mailing list.

We understand that this change will cause inconveniences such as detours and delays. We truly appreciate your patience and understanding as we work to expand health care and build a healthier community.

When driving, enter from The West Mall, turn at Sherway Drive. From there, turn left to access Parking Garage, or right to access patient drop-off loop for East Entrance. North Entrance will be closed, and there will also be no road access to North Entrance. To get to McCall Centre – from Patient Drop-off at East Entrance – walk straight to end of lobby, then turn right. When you reach a set of elevators (will be on your left) – here, turn right via short hallway, then left to a longer hallway. This will take you to McCall Centre (at the end of hallway, on your right). To get to McCall Centre – from Parking garage, enter via South Entrance (UCC) walk straight until you reach second set of elevators (will be on your left) – here, turn right via short hallway, then left to a longer hallway. This will take you to McCall Centre (at the end of hallway, on your right). 

Trillium Health Partners offers different levels of Complex Continuing Care depending on the patient’s needs.

The Moir Family Centre for Complex Continuing Care provides 39 inpatient Complex Continuing Care beds. The focus of the Moir Centre is on highly complex post-acute complex continuing care. Patients at the Moir Centre typically require a significant amount of support for activities of daily living, and may require medical technologies to support their care (e.g. tracheostomies, feeding tubes, nephrostomy tubes, catheters, etc.)
To learn more, visit the Moir Family Centre website.

The McCall Centre has 73 inpatient beds that provide a range of Complex Continuing Care services including end of life and palliative services.
The McCall Center also has a 47-bed unit providing Activation services, which are also called Slow Stream Rehabilitation. A typical patient in our Slow Stream Rehabilitation program needs a less intense, differently paced program than is found in our high intensity rehab beds to enable their recovery. Our teams will work with each patient to identify and work towards recovery goals, and will discuss transition plans to the next setting with each patient and their family.
Trillium Health Partners services provided at the McCall Centre are supported through our management services partnership with Extendicare Assist Canada.

Our Complex Continuing Care Partnership

Through an innovative partnership with Runnymede Healthcare Centre, we are proud to also be able to offer our patients who need Slow Stream Rehabilitation access to 33 beds at Runnymede. This enables us to ensure that our patients who need these services are able to transition from acute care to an appropriate bed in a timely way.

Who We Help

Patients with multiple chronic complex medical conditions or diagnoses whose needs cannot be met in any other community or residential setting, including long-term care.

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