Information for Patients and Families
at Trillium Health Partners
What to do if you think you have COVID‑19
Self-assessment tools and health tips for you and your family
Dedicated COVID-19 testing centres for the Mississauga community
Visiting THP & Connecting with Patients
Visiting Credit Valley Hospital and Mississauga Hospital during COVID‑19
Latest updates from THP on patient care services
Support your local hospital and health care workers during COVID‑19
Information, assets and contacts for members of the media.
Frequently asked questions from our patients and community
When should you come to a THP COVID-19 Assessment Centre?
The Government of Ontario has updated the COVID-19 testing guidelines for assessment centres across the province. We no longer accept walk-in assessments and appointments can be made using our online appointment booking tool .
Based on these guidelines, you should get tested at a THP assessment centre only if you:
We are unable to test all members of a single family or household unless they meet the updated provincial testing criteria. If you need a COVID-19 test for a child younger than 1 year old, please visit your nearest Emergency Department to be tested.
Asymptomatic individuals who qualify under the province’s testing criteria are strongly encouraged to book an appointment at a participating pharmacy or community testing site . This includes those who require testing for long-term care home visits.
Testing for campers and staff attending overnight summer camps must be completed at a participating pharmacy .
Testing for Travel
After December 11, 2020, THP will no longer offer COVID-19 tests for travel, including domestic and international trips. This is change is based on updated guidance from the Government of Ontario.
Some commercial COVID-19 testing services may test travellers for a fee. If you require a test for travel, you can explore these options in your community.
Please consult your travel carrier’s guidelines and the Government of Canada travel website for requirements related to your destination. If a COVID-19 test is required, budget ample time for testing and to receive results before your departure.
THP offers two convenient options to book a COVID-19 test at our assessment centres. Tests are provided to people who meet provincial testing criteria . Please choose the test option that is right for you.
If this is a medical emergency or you are experiencing serious symptoms – such as chest pain, shortness of breath, confusion, loss of consciousness – please call 9-1-1 or visit the nearest emergency department.
Important information about booking a COVID-19 test
- COVID-19 tests are by appointment only.
- You must meet the provincial testing criteria to get a COVID-19 test.
- We are booking same day and next day appointments at this time. If all appointment times are filled, please try again the next day.
- There is no separate choice for the walk-thru lane in the online booking system. If you need this option, please complete the existing booking process and follow the signs to the walk-thru lane when you arrive for your appointment.
- Appointments times are for one person only. If you need to book a test for more than one person, please schedule separate appointments.
- If you have a virtual assessment, you will be contacted by THP to book your appointment.
- For additional help using the virtual visit option, please use the chat function in the tool or this step-by-step guide .
COVID-19 Assessment Centres
Locations and hours of operation
Credit Valley Hospital Drive Thru
Level 1 Main Parking Garage
2200 Eglinton Ave West
Mississauga, ON, L5M 2N1
Hours of Operation:
Monday to Sunday
10:00 a.m - 6:00 p.m.
(Enter off Credit Valley Rd. nearest Eglinton Ave. W)
All COVID-19 tests at THP are by appointment only.
Peel Regional Paramedics Kingsway Satellite Station Drive Thru
75 Kingsway Drive - near 7120 Hurontario Street, Mississauga (map)
Mississauga, ON L5S 1Z8
(Use the parking lot entrance on Derrycrest Drive. Look for the small building located at the corner Derrycrest Drive and Kingsway Drive.)
Hours of Operation:
Monday to Friday from 2 p.m. to 8 p.m.
Mississauga Health Cough & Flu Clinic
2695 North Sheridan Way, Suite 120, Mississauga (map)
(near QEW and Winston Churchill Blvd.)
Hours of Operation:
Monday to Friday from 9 a.m. to 4 p.m.
By appointment only
Call 905-361-1448 to book an appointment.
Speak with your family doctor about your symptoms first. Call the clinic directly at if you don’t have a family doctor.
- This location is not a COVID-19 assessment centre and COVID-19 tests are only provided if necessary.
- Know when to go to a COVID-19 Assessment Centre or the Cough & Flu Clinic.
- Care is provided to patients over 1 year of age.
Brampton Lawn Bowling Facility
Flower City Community Campus
8910 McLaughlin Road South, Brampton (map)
(South-west corner Queen Street West and McLaughlin Road South, next to the Flower City Seniors Recreation Centre)
Hours of Operation:
Monday and Friday: 12:30 p.m. – 4:30 p.m.
Wednesday: 12:30 p.m. – 5:30 p.m.
Saturday: 9 a.m. – 1 p.m.
Tuesday, Thursday and Sunday: Closed
The Region of Peel has established a voluntary COVID-19 isolation centre for anyone who is unable to safely self-isolate at home. The isolation centre provides a private and safe hotel-quality room where you can stay for the full 14 day self-isolation period or until a negative COVID-19 test result is received.
This centre is funded by the Government of Canada. No OHIP card is required and there is no cost to participate.
You can be referred to this program by hospital staff or public health.
Please call Region of Peel Human Services at 905-281-1269 to sign up or see if you qualify. You can also visit the Peel Public Health website to learn more and access information in multiple languages.
COVID-19 testing for younger patients
We’ve created resources to help explain COVID-19 testing to younger patients and how caregivers can offer support.
Accessing your COVID-19 test results
Test results are available to view and print on the provincial COVID-19 website with a valid Ontario Health card. These results may be available within 2 to 4 days. Please check the provincial COVID-19 website for your result. If you do not have a valid heath card or cannot find your results on the COVID-19 website after 7 days, please call 905-848-7122 for more information.
If you have a positive result you will be notified by phone and your result will be available on the provincial COVID-19 website
Negative results will be available on the provincial COVID-19 website.
Please note, we are not able to fast-track or expedite test results.
Until you receive your result, please continue to follow the advice provided by your primary care provider, the Emergency Department, or the COVID-19 Assessment Centre staff.
Need a copy of your test result to visit a long term care facility or other purpose?
Your test results are available to view and print on the provincial website with a valid Ontario Health Card within 2 to 4 days of your test.
If you do not have a health card, you will need to complete a Release of Information form to obtain a copy of your test results. Once you have completed the form, email to ReleaseOfInformation@thp.ca with the required documentation. Please note that based on high demand, additional time is required for this process.
Thank you for your patience.